We booked a package to Cape Town (26-30 May 2011) through Kulula Holidays which included flights, car hire and accommodation at the 4 star Protea Hotel President.
Before arriving at the hotel I called to check on the room allocation and to ensure that we had a non-smoking room. I was told that we had been allocated a room with twin beds and requested that we be moved to a room with a double or queen bed. I was transferred four times and no one I spoke to was able to assist. Eventually the person I spoke to promised he would call me back once it had been sorted out. By the time we arrived at the hotel no one had called us back, but we were told we had been upgraded to a room on the newly renovated 6th Floor of the hotel.
Note to traveller: If you are a non-smoker always check that you have a non-smoking room and/or that you are on a non-smoking floor. The smell of smoke can be extremely unpleasant.
Service at the front desk was efficient and friendly. Some hotels provide free parking for guests, however parking at this hotel is charged at R40 per day.
The Room
Decor in the room was simple and tasteful. What was surprising was the amount of space and the inclusion of a kitchenette. We had booked room only and don't usually have a big breakfast, so the kitchenette was great for tea & toast in the mornings.
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| Firm king-size bed |
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| Ample cupboard space |
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| Kitchenette with microwave, bar fridge & cutlery/crockery on request |
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| Spacious shower although basin/counter-top area was very small |
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| Lots of space to move around |
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| Comfy couch with lots of cushions |
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| Work station with several plugpoints; luggage bench too narrow to fit suitcase |
We really enjoyed our stay at the hotel although it is probably a good idea to wait until they have finished renovating. Building works begin at 10h00 on weekdays and it is extremely noisy and disruptive. If you are staying for business however, it should not impact you.
www.proteahotels.com/protea-hotel-president.html
